Oxford County

Canadian Mental Health Association

The Crisis & Outreach Services of CMHA Oxford provides Crisis Intervention to individuals sixteen years of age and older via telephone or in person.  Crisis & Outreach Services are mobile, meaning a worker is able to meet with an individual anywhere in the community.  As well, we serve as a 24-hour-a-day back-up to all other direct service programs of CMHA, the Oxford ACT Team, the BSO Geriatric Outreach Team through Woodstock Hospital, and the Addiction Services of Thames Valley OTN Withdrawal Management Program.

The Crisis & Outreach team provides support to individuals experiencing distress as a result of any of the following:

  • suicidal/homicidal thoughts or attempts

  • grief reactions

  • distressing mental health symptoms

  • self-harm

  • abuse

  • substance abuse

  • relationship issues

  • housing issues

  • financial concerns

  • stress

  • employment issues

  • conflict with the law

  • individuals requiring access to mental health services​

The Crisis & Outreach Services can be accessed 24/7 at 519-539-8342 or 1-877-339-8342.

Crisis Support Services 

Kid's Help Line

  • Phone counselling
  • Web counselling
  • For ages 20 & under
  • Free, 24/7
  • Anonymous & Confidential
  • Non-judgemental

Call 1-800-668-6868

Student's Help Line

Good2Talk is a free, confidential helpline providing professional counselling and information and referrals for mental health, addictions and well-being to post-secondary students in Ontario, 24/7/365.

Call 1-866-925-5454 or connect through 2-1-1

​Sexual Assault Help Line

Create safe spaces for survivors to be believed, supported and counselled so that they can begin to heal. 

24 Hour Crisis and Support Line: 519.438.2272

Drug and Alcohol Help Line

A helpful Information and Referral Specialist will answer your call, email or web chat 24/7. Our service is free and confidential.

  • Provide information about treatment services and supports in your community
  • Listen, offer support and provide strategies to help you meet your goals
  • Provide basic education about drug and alcohol problems

Call 1-800-565-8603

Parent Help Line
A national, bilingual telephone and Internet service that gives parents a place to turn to for any parenting concerns, 24 hours a day.

Call 1-888-603-9100

Elgin County

​Canadian Mental Health Association

Provide telephone, mobile, and walk-in support to people who are feeling overwhelmed, unable to cope, or who are experiencing a crisis. We offer someone who can listen and who can also provide practical support such as helping replace lost health cards, linking to housing and income supports, referring to counselling or addictions services, etc.

If you are in crisis or need someone to talk to, please call our
24-hour Crisis line at 519-631-2180 or toll-free at 1-888-631-2180, or email us at crisis@cmhaelgin.ca. Walk-in hours are available at 112 Centre Street in St. Thomas from 8:30AM to 4:30PM, Monday to Friday, excluding holidays.

Norfolk & Haldimand County

Canadian Mental Health Association

Crisis Stabilization Bed
The Crisis Stabilization Bed service is intended to assist individuals to remain in their community and divert unnecessary hospitalizations.

The service is:

  • a brief reprieve in a safe and secure environment
  • staffed 24/7 by Mental Health Workers
  • accessible to men or women 16 years of age and older who have been assessed as medically stable and not a safety risk to themselves or others
  • available for a maximum 3-7 day accommodation
  • in partnership with CAST (Crisis Assessment and Support Team) program of Haldimand and Norfolk

Intakes will be assessed Monday – Friday, 9:00am – 9:00pm.
Referrals can be made by contacting CMHA Haldimand-Norfolk Branch. 

For more information, contact the CSB Program directly at
1-888-750-7778 ext 301.
Self referrals and referrals from other service and support agencies are welcomed.
On-site and follow-up services include:

  • Supportive counselling

  • Scheduled on-site nursing services

  • Case Management support

  • Effective referral to other community services

  • Relapse prevention planning

  • Follow-up services

London-Middlesex County
​Canadian Mental Health Association

The Mental Health & Addictions Crisis Centre is open 24/7 for walk in crisis assessment and support.

If you, a family member or friend (over the age of 16) are experiencing:

  • a serious mental health or addictions problem

  • a situational crisis

  • psychosis

  • risk of self-harm or harm to others

  • emotional trauma

  • agitation and sleeplessness

  • severe depression or anxiety

  • symptoms of substance use withdrawal and needing support

  • suicidal thoughts

  • Crisis resulting from a gaming/internet disorder or problem gambling

Walk through our doors at 648 Huron St., London, ON to receive immediate crisis assessment, intervention, stabilization and links to community resources.

For more information, call 519-434-9191.

Crisis Response Services In London

If you are experiencing a mental health crisis, visit any of our sites during open hours or call the Crisis Response Line, 519-433-2023 or 1-866-933-2023, which is answered by London & District Distress Centre’s highly trained and qualified crisis support volunteers with links to mobile services and professional resources. The Crisis Response Line can connect you with the Mobile Crisis Team, Crisis Assessment and other community supports.

Crisis Response Services In West Middlesex County

The Crisis Response Service in West Middlesex County responds to the needs of people who are currently experiencing a mental health crisis.

When you feel you are unable to cope and require assistance, the
24-hour phone linewill help you through your immediate crisis, and can also link you up to other supports and services in your community.  519-433-2023 or 1-866-933-2023

During business hours, persons in need of mental health crisis services can walk-in to 21 Richmond Street in Strathroy.  A crisis worker will meet with you, conduct an assessment and provide options to get help. If you need assistance outside of business hours, or if you are at risk of harm to yourself or others, go to the Strathroy Middlesex General Hospital Emergency Department.  A crisis worker will meet you there, conduct an assessment, and provide options for you to get help.

Follow-up services (8 sessions) are also available in Strathroy following the immediate crisis.

Community Crisis Mobilization Program

In collaboration with the Strathroy-Caradoc Police Services, the CCMP helps people connect with the right service at the right time.  Police contact the on-call CCMP crisis worker, who provides assessment and options for individuals using police services when other community services may be more appropriate.

Julie Casey MSW, RSW

Wellness Care Farm

Nourishing Hearts